- Please present your identification ID or passport with valid visa to check in at the Reception.
- Check-in time is 3PM and check-out time is 11AM. In case you want to check in early or check out later than the specified time, please contact the Reception for advice on the corresponding surcharge.
- The Manor has a safety box in all guest rooms, please use it to store your valuables. The Manor is not responsible for any loss.
- Please register with the Receptionist if you need to change rooms or add more people.
- Weapons, explosives, flammable substances, poisons, narcotics, pets or animals are not allowed.
- Foods and fruits with strong odors (such as dried squid, shrimp paste, durian, jackfruit…) or with hard sap (mangosteen, cherry…) are not allowed.
- According to Vietnamese law, gambling, betting, prostitution, and use of stimulants are strictly prohibited in the Villa.
- Please do not cook in the living room, the Manor has a BBQ area to serve you if needed. Please contact the Reception for assistance.
- Please do not change or move furniture from one room to another. In cases, the living room furniture is lost or damaged, the Manor will apply the corresponding penalty fee.
- Guests are required to register with the Receptionist when they have visitors. Visiting hours are from 09:30 am to 21:30 pm.
- All rooms in the Manor are non-smoking rooms, please do not smoke inside. In case smoking in the room is detected, the Manor will apply a room cleaning fee of 4,000,000VND (Four million Dong).
- Please follow the instructions of the fire prevention and fighting procedure.
- Please return the room key, pay all fees and bills when checking out at the Reception desk.
STAY POLICIES OF DOI QUAN
THE ESTATE BA VI
Update 07/11/2024